Protecting Elderly Parents From Scams
Older Australians don't get scammed because they're naïve — they get scammed because attackers target them with patient, trust-building methods. The good news: a small number of practical changes massively reduces the risk. KNOMI Cyber helps families set these up without taking away independence.
Start with the bank, not the device
Most damage in elder scams happens through transfers, not devices. Add daily transfer limits, require two-signatory approval for amounts over a threshold, and ask the bank to enable scam alerts on their accounts. Many Australian banks now offer a 'trusted contact' option — use it.
Lower the surface area
Move parents to a single trusted email address. Set up call-screening on the phone. Replace bookmark lists for bank and MyGov so they never have to search. Add KNOMI's number to their phone — a real person to call before sending money is the biggest single defence.
What KNOMI sets up for older Australians
- Bank transfer limits and trusted contact
- Email and phone call screening
- Bookmarked bank, MyGov and GP portals
- Family safe word and quick-dial KNOMI Cyber
- Quarterly Cyber Score and breach check
Talk about it without shame
Parents who feel they'll be lectured don't disclose early. Frame the conversation as 'the scams are smarter, the response is now a team sport.' KNOMI Cyber helps adult children have that conversation in a way that protects independence and dignity.
Frequently asked questions
Can I monitor my parent's accounts?
Many banks support trusted-contact alerts that notify you of high-value or unusual transactions without exposing the account itself.
What do I do if my parent has already paid a scammer?
Call their bank's fraud line immediately, capture all messages, and contact KNOMI for the recovery and reporting playbook.
Does KNOMI work with families across cities?
Yes. KNOMI Cyber operates Australia-wide and is built for remote family caretakers.